United Airlines Name Change: How to Connect with Customer Service

Estimated read time 4 min read

As per the TSA rules, the name on your flight ticket and government-approved ID should be identical. To fulfill this requirement, United Airlines has a flexible name change policy in place that requires the name on your ticket to be precise in every respect to board your flight hassle-free. The policy lets you alter a misspelled name or typo error and change a name due to legal considerations. According to the United Airlines name change policy, the name modification option is available for international and domestic routes.

Things to Consider for Changing a Name with United Airlines 

Before proceeding to the name change procedure, it’s essential to familiarize yourself with the name change policy. The airline has certain requirements and eligibility criteria to process the name change. 

  • United Airlines should manage the flights; passengers can request only United’s segments. 
  • According to the United Airlines name change policy, you can correct the spelling of the first or last name, title/prefix/suffix, inverted first and last names, inclusion/exclusion of a middle name, or change nickname to full name. 
  • To legally change a name on the ticket, passengers must provide valid documents like a marriage license, divorce decree, or court order to justify the modification. 
  • MileagePlus account members can also change a name online or in writing. For simple name correction, you don’t need to provide supporting documents. 
  • Unless stated on the flight ticket at the time of issue, each ticket is non-transferable. 
  • The airlines don’t allow you to request a name change after finishing the check-in process. 
  • Only one ticket reissue is possible for altering names. 
  • You can request a name change both online through the official website and offline via customer service or at the airport. 

How to Contact United Airlines Customer Service?

There are multiple ways to connect with United Airlines’ customer support service: over the phone, via email, and via live chat. Let’s understand all these modes in detail. 

Contact Customer Service Over the Phone

The airline has a devoted customer support team available around the clock. You can contact the team anytime to place a name change request. Dial the airline’s customer support number 1-800-UNITED-1 or +1-800-865-1848 to talk with the travel experts. Once connected, you should share your situation and request an alteration. Provide essential information documents and pay the United Airlines name change fee to complete the procedure.

Contact Customer Support by Email

Passengers can also connect with the airline by using email. It’s an easy way to request name changes, ask queries, or give feedback. However, solving the problem via United Airlines customer support email can take a few days. You must provide all the precise information in the email to confirm a quick response. 

Contact Customer Service via Live Chat

Another reliable and simple way to get in touch with the airline is live chat. The major benefit of this approach is that your conversation will be in writing, providing a record of what you and the representative discussed. You can specify the Mileage Plus number, confirmation code, and itinerary number. It’s better to provide information regarding the problem you’re facing. The representative can utilize this information to look up your issue and help you better. 

Final Words

Changing or altering a name on a United Airlines flight ticket is a straightforward procedure if approached with correct guidelines and documentation. Hence, it is crucial to understand misspelled name on boarding pass policy for a hassle-free experience. However, if you still experience problems, contact United Airlines’ official customer service at 1-800-UNITED-1. Additionally, you can call +1-800-865-1848 to connect with a consolidation desk for quick assistance.

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