What are the Different Techniques to Solve QuickBooks Error 3371?

Estimated read time 3 min read

QuickBooks Error 3371 is mostly a seen when users go for the registration or activation of QuickBooks. The major sources of this issue include a corrupted EntitlementDataStore.ECML file, damaged QBregistration, Outdated QuickBooks, poor internet connectivity, etc. Read this blog all the way till the end to know the causes and fixes for QuickBooks error code 3371.


Main causes of QuickBooks Error 3371

The primary reasons of this QuickBooks Error include the following:

  • Damaged QuickBooks registration files.
  • Outdated copy of QuickBooks Desktop.
  • Windows components like the MSXML or NET Framework may be damaged.
  • QuickBooks files are corrupted.
  • The internet connectivity is poor.

Multiple Methods you can perform to rectify QuickBooks Error code 3371

You should adhere to the below given methods to get this issue rectified. These methods have been tried and tested by our experts and have been found effective.

Method 1: Delete ECML File

  • Press the “Win and R” keys to unveil the Run window.
  • In the Run window, enter the following path: ‘C:\ProgramData\Intuit\Entitlement\Client\v8’
  • Press Enter.
  • Select the Entitlement DataStore.ECML file and press the delete key to remove the file.
  • After that, Run QuickBooks Desktop as an administrator.
  • Now, re-register QuickBooks. Check for the reoccurrence of QuickBooks Error 3371.

Method 2: Rename Entitlement File

Renaming the Entitlement file should resolve the issue in most cases. The steps are:

  • Follow the following path – C:/Documents and Settings/AllUsers/Application/Data/Intuit/Entitlement Clientv2
  • Here, search for the Entitlement file and rename it.

Step for Windows 7 users

  • Head for C:/ProgramData/Intuit/Entitlement/Clientv* directory.
  • Get the Entitlement file renamed.
  • In case the application data folder is hidden, follow these steps to make it visible:
  • Open My Computer.
  • Advance to the Organize option.
  • Follow up by clicking on Folder and then hitting on the Search option.
  • Look for the Hidden Files & Folders option.
  • Try re-registering QuickBooks to check if QuickBooks Error 3371 is resolved.

Method 3: Update Windows

  • Click on the Start button.
  • Open the Windows Update feature by searching for “update” and clicking on Windows update icon.
  • Now, click on the Check for updates option.
  • Choose all the necessary updates, especially the ones associated with Microsoft components.
  • Hit on the Update button to install the selected updates.

Method 4: Manual Fix for QuickBooks Error 3371

Following steps are to fix error 3371 manual:

  • Use the QuickBooks Install Diagnostic Tool to repair damaged Windows components, including MSXML, C++, and Microsoft NET Framework.
  • Run the Reboot.bat file in the QuickBooks directory.

Method 5: Try the QuickBooks Fix My Program feature in QB Tool Hub

QuickBooks Tool Hub is a repository of diversified troubleshooting tools that can be used for fixing QuickBooks Error 3371. The steps to use it for accessing Quick Fix My Program Feature are:

  • Download and install the QuickBooks Tool Hub.
  • Make sure to acquire the tool from the official website of Intuit and desist from using any third-party websites for downloading the tool.
  • Subsequently, run the tool.
  •  Select the “Quick Fix My Program” option.
  • Allow the tool to diagnose and fix any errors.
  • Hit on Ok to complete the process.

Summing up!

This discussion enumerated all the possible measures to help you get rid of QuickBooks Error 3371. It also provided insights into the different causes behind this error. If you need any technical help, you should reach out to our experts via the helpline 1-800-761-1787.


James Ryter is an all-rounder with the most extensive knowledge of Marketing, Accounting, Finance, and small Business Operations. He graduated from Taxation as well as Finance along with Business Administration. In addition, he's an Certified QuickBooks ProAdvisor, and a member of the The Intuit's International Trainer/Writer Network.

Read my blog: QuickBooks error code 3371

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